Refund Policy

Thank you for choosing SereniityEvents for your event planning needs. We strive to provide excellent service and ensure your satisfaction with our services. Please read our refund policy carefully before making a purchase or booking with us.

Event Deposits

To secure our services for your event, a non-refundable deposit is required at the time of booking. This deposit confirms your reservation and allows us to allocate resources and time for your event.

Cancellation Policy

In the event of cancellation by the client, the following refund policy applies:

• Cancellations made [X days/months] prior to the event date: [Refund percentage] of the total amount will be refunded.
• Cancellations made less than [X days/months] prior to the event date: No refund will be provided.

Force Majeure

SereniityEvents reserves the right to cancel or reschedule an event due to unforeseen circumstances or force majeure events, including but not limited to natural disasters, pandemics, government regulations, or other emergencies. In such cases, we will make every effort to accommodate your event on an alternative date or provide a refund if necessary.

Refund Process

To request a refund, please contact us at [email address] or [phone number] with your booking details. Refunds will be processed within [X business days] from the date of cancellation, and the amount will be credited back to the original payment method.

Contact Us

If you have any questions or concerns about our Refund Policy, please contact us at [email address] or [phone number].